This page is maintained by 240 Tutoring. Billing and cancellation details can change — confirm the current terms in your account and on our Terms of Use page before relying on them.
You cancel a 240 Tutoring subscription yourself, from inside your account — no phone call or email required. Log in, open your account settings, go to the Billing section, and click Cancel. Your study guide access stays active through the end of your current billing period, and you won't be charged again after that. You can do this at any time; there's no minimum term and no window to wait for.
Bottom Line:
You cancel 240 Tutoring yourself in the Billing section of your account. Your access continues until your next renewal date, and you're not charged again.
How do I cancel my 240 Tutoring subscription?
Three steps:
- Log in to your 240 Tutoring account at 240tutoring.com.
- Open your account settings and go to the Billing section.
- Click Cancel. Your account status switches to canceled, and your access continues until your renewal date.
That's the whole process. One thing from 240's Terms of Use is worth repeating: the customer is responsible for cancelling. A subscription renews every month until you cancel it yourself — nothing stops it automatically.
What happens after you cancel?
- Your access continues until your next renewal date. Billing renews on the same date each month — subscribe on the 11th and it renews on the 11th. Cancel mid-cycle and you keep access through that date.
- You won't be billed again. Cancelling stops the auto-renewal.
- Your progress is saved for about three months. Your study history, quiz results, and practice-test scores aren't deleted the moment you cancel.
You keep access for the rest of the period you've already paid for. Cancelling doesn't refund the current month — it stops the next charge.
You don't have to cancel for good — pause by cancelling and resubscribing
240 doesn't have a formal “pause” or “suspend” button. If you need to step away because your exam moved, life got busy, or money's tight this month, the practical version of pausing is to cancel now and resubscribe later. Because your progress is held for roughly three months, a short break doesn't reset you to zero.To come back, you have two options: reactivate from inside your account by going to Billing and clicking Reactivate next to your previous subscription, or resubscribe from the website by selecting your exam and completing checkout. In most cases you can restart the $49.99/month subscription right away; you may need to re-enter your payment method.
Stepping away for now? Your progress is saved for about three months — start back up whenever you're ready.
Cancelling after a failed exam? Check the 240 Guarantee first
If you're cancelling because you sat the exam and didn't pass, don't walk away before checking whether you're covered by the 240 Guarantee — it can refund up to two months of your subscription. The terms are specific, and you have to meet all of them:
- You scored 90% or higher on one of the three full-length Practice Tests before your exam.
- You took the exam within 30 days of your subscription ending.
- You submit your official score report — the exam title has to match your study guide, and the name has to match your account.
- You request the refund within three months of the failed attempt.
Two more details from the terms: the refund is proportional to how many of your study guides you scored 90% or higher on (up to the two-month maximum), and it applies only to exams taken through the official state provider, such as Pearson or ETS — not exams administered by a university or Educator Preparation Program.
Cancelling your subscription doesn't disqualify you — the guarantee is tied to your Practice Test score, your exam date, and your score report, not to whether your account is still active. Read the full terms before you count on it (verified May 2026; full terms on the 240 Tutoring Guarantee page).
Will I get a refund when I cancel?
Cancelling on its own doesn't trigger a refund — you keep access through the period you've already paid for, and billing stops after that. There are two situations where you can get money back:
- The 48-hour satisfaction refund. If you've just subscribed and the materials aren't what you expected, you have 48 hours from the time you subscribe to request a full refund by emailing helpdesk@240tutoring.com. It's one per customer, and it's the full amount — not prorated.
- The 240 Guarantee. Covered above — up to two months back if you scored 90% or higher on a Practice Test and still didn't pass, with conditions.
Outside those two, subscription fees are non-refundable. Cancelling partway through a month doesn't refund that month — you keep access until your renewal date and aren't charged again.
When cancelling is the right call
A cancellation page shouldn't try to talk you out of cancelling. If any of these is true, cancelling is the sensible move:
- You passed. You don't need the subscription anymore — cancel and keep the money.
- You're done studying for now and your exam is months away. Cancel, let your progress sit, and resubscribe when you're back in study mode.
- You're not actually using it. Paying $49.99 a month for a guide you haven't opened in weeks isn't worth it. Cancel until you're ready to study seriously.
The case for keeping it is narrower: you're actively studying, you have an exam scheduled, and you're using the practice tests to gauge whether you're ready. If you're weighing that call, our [reviews page](https://www.240tutoring.com/reviews/) collects what other test-takers say. If you're not in study mode right now, cancelling and coming back later costs you nothing but a few minutes to resubscribe.
Frequently Asked Questions
Yes. There's no minimum term and no cancellation window to wait for. Log in, go to Billing, and click Cancel. Your access runs until your next renewal date.
No. You cancel yourself inside your account, in the Billing section of your account settings. 240's Terms make clear the customer is responsible for cancelling — the subscription renews monthly until you do. You can find more in our full FAQ.
Not right away. Your progress is saved for about three months after you cancel, so if you resubscribe within that window, you can pick up close to where you left off.
There's no formal pause option. The practical equivalent is to cancel now and resubscribe later — your progress is held for roughly three months, so a short break doesn't reset you.
No. Cancelling stops the auto-renewal. You keep access through the end of the period you've already paid for, and there's no further charge.
You have two ways. From inside your account, go to Billing and click Reactivate next to your previous subscription. Or, from the website, select your exam and complete checkout. You can usually restart the $49.99/month subscription right away; you may need to re-enter your payment method.
Possibly. The 240 Guarantee depends on whether you met its terms — 90% or higher on a Practice Test before the exam, the exam taken within 30 days of your subscription ending, a matching score report, and a request within three months — not on whether your account is still active. Check the full terms on the guarantee page.
Yes, within a short window. If you're not satisfied with the materials, you can request a full refund within 48 hours of subscribing by emailing helpdesk@240tutoring.com — one refund per customer. After that, subscription fees are non-refundable outside the 240 Guarantee.
There's no time-limited free trial of the paid product. The free option is a full-length practice test you can take before subscribing — it's the cheapest way to see whether 240's format fits how you study.
The short version
Whether you're cancelling because you passed or because the timing's wrong, it's a two-minute job from the Billing section — and if you come back, your progress will be waiting. If you're not sure you're actually done, take a free practice test before you decide; it'll tell you fast whether you still need the prep.